Terms & Conditions
Pricing
All pricing on TippieToes is in Australian Dollars (AUD). TippieToes reserves the right to change prices without notice.
Ordering
At TippieToes, we understand that customers have different needs and desires. We have devised several forms of ordering so you the customer can decide what best suits you.
Online
Orders can be made online with the help of our
user-friendly shopping cart system. Our order form is running on an eComm secure serveris protected by a SSL 128 bit security certificate, and details are scrambled-everything about you remains confidential.
We accept orders via email. Simply email order@tippietoes.net.au to let us know what you want, and your method of payment. We will contact you within 24 hours with order confirmation and payment details.
Phone
We would love to hear from you, so if none of the options above suit you, give us a call on 0422 704 661
Clearance
Goods paid for by cheque, money order or direct deposit will not be dispatched until payment has cleared. Please consider this may take up to 4 working days in some cases.
Out Of Stock Items / Back-Orders
From time to time, things will be out of stock. Should this happen, we will be in contact immediately and notify you of this. You will be given the opportunity to cancel your order, choose an alternate product, or we can back-order your item. In the event that more than one item is ordered, the items in-stock will be dispatched to you, and the back-ordered item shipped once we have received it, at our own expense.
Please note: We will not back order on sale or discounted items.
Exchanges
At TippieToes we appreciate that although the standard of our product is exceptional, from time to time a customer may purchase an item that is not the right size, colour, or they just may not like it. If that is the case we encourage you to contact us via email, phone or fax to arrange an exchange. Your satisfaction is important to us. Contact must be made within 7 days of receipt of your order. Exchanges will happily be given if the item is unused, unworn, with all packaging and labels intact. An additional delivery fee for this service will be charged.
Please note: Sale items are not exchangeable, and all sales are final.
Faulty Goods
At TippieToes every dispatched item, is checked and packaged with care. However we are unable to take responsibility for loss or damage of goods in transit. Should an item be faulty, we urge the purchaser to contact us via phone or email to discuss. Faulty items must be returned within 7 days of receipt, with labels and packaging intact. TippieToes will give a full refund for faulty items, on approval of fault. Shipping costs will not be included in refund.
Return Address:
Our return Address is
TippieToes
3/2 Premier St
Gymea, NSW 2227
Images, Text, Logo and Website Design
All copyright and other intellectual property rights in images and text are the property of TippieToes or have been used with the permission of the relevant owner. Under no circumstances is this website or any element to be reproduced without the express written permission of TippieToes.
Copyright and Trademark Infringements
TippieToes will defend it's rights as set down by statute and at common law.
Customer Satisfaction
TippieToes strives to make your shopping experience as pleasurable as possible. If at any time the website or a product fails to live up to your expectations please contact us. We value your feedback and are always striving to delivery an exceptional product and service.
